Privacy and data
This policy explains how MiaCodeWEB processes personal data, business information, cookies, cache, digital purchases, technical support data and records required to deliver online services.
MiaCodeWEB operates this website and related commercial channels. For privacy inquiries, access, correction, update or deletion requests, users may write to contacto@miacodeweb.com indicating name, related email and request reason.
We may collect name, email, phone number, billing details, tax identification where applicable, billing address, account data, purchase history, hired products, form, WhatsApp or email messages, technical support data, IP address, browser, device, visited page, date, time, referrer URL and security logs.
We use data to answer inquiries, prepare quotes, process purchases, activate hosting, deliver digital products, issue receipts, manage licenses, provide support, prevent fraud, improve security, comply with legal obligations, measure website performance and optimize the commercial experience.
The site may use WooCommerce to manage cart, checkout, orders, customer accounts, digital products, downloads, renewals and purchase-related communications. Checkout information is used to complete the order, keep commercial evidence and provide later support.
When users pay through Mercado Pago, PayPal, bank transfer, card or another gateway, those providers process data under their own policies. MiaCodeWEB does not store full card numbers. We may keep transaction identifiers, payment status, proof of payment, currency, amount, date, payment email and evidence required for support, billing, claims or chargebacks.
The site may use cookies, browser cache, local storage, session storage, pixels, measurement scripts and temporary files to remember cart data, maintain sessions, improve loading speed, protect forms, detect errors, measure visits and optimize conversions. Some cookies are necessary for WooCommerce, login, cart and checkout to work properly.
We may use technical or necessary cookies, preference cookies, security cookies, analytics cookies, performance cookies and commercial or remarketing cookies if tools such as Google Analytics, Google Tag Manager, Meta Pixel or other platforms are integrated. Users can block or delete cookies in their browser, although some features may stop working correctly.
To improve speed, stability and security, MiaCodeWEB may use page cache, object cache, CDN, compression, image optimization, server logs, firewall, backups and monitoring tools. These systems may retain limited technical information such as IP, URL, user agent, security events, access date and time.
If the client requests support, migration, installation, diagnosis or development, they may provide credentials, screenshots, logs, URLs, files, server data, panels, WordPress, CyberPanel, hosting, plugins, APIs or repositories. MiaCodeWEB uses this information only to perform the requested service, document progress and resolve incidents.
For plugins, templates, automations, software and digital products, we may record license email, associated domain, activation date, installed version, subscription status, download history, updates and technical data needed to validate use, support, security and compliance with terms.
Processing may be based on contract performance, user consent, legitimate interest in security and service improvement, compliance with legal, tax or accounting obligations and the need to preserve evidence for support, fraud, disputes or chargebacks.
We retain data for as long as needed to provide services, comply with legal obligations, maintain commercial records, answer support, protect rights, prevent fraud and resolve disputes. Some technical or commercial data may be retained longer when necessary for billing, security, warranty, claims or audits.
We may share strictly necessary data with hosting, domain, email, payment, analytics, security, billing, support, messaging, storage, repository, API or technical tool providers. These third parties operate under their own policies and security measures.
Some technology providers may host or process information outside the user country. By using the site or hiring digital services, the user understands that online operations may involve international infrastructure.
MiaCodeWEB applies reasonable technical and organizational security measures such as SSL, access control, development best practices, backups, monitoring, updates and credential protection. No internet-connected system can guarantee absolute security.
Users may request access, update, correction, deletion, restriction or objection to processing where applicable law allows it. Some requests may be limited by legal obligations, purchase records, billing, defense against claims, security or pending services.
MiaCodeWEB services are aimed at companies, entrepreneurs and users able to hire digital services. We do not intentionally seek to collect data from minors.
MiaCodeWEB may update this policy to reflect legal, technical, commercial, security or service changes. The current version will be published on this page with its update date.
